Terms of service

Terms of Service

Website: [https://www.teetushop.com/]

Welcome to [teetu shop]. By accessing or using our website, mobile application, or purchasing products from us, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before placing an order.

ย General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your region or country of residence.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason at any time.

  • You may not use our products for any illegal or unauthorized purpose.

Product Information & Categories

We specialize in general retail, including home textiles, crockery, houseware, gadgets, and general merchandise.

  • Textiles: Product colors may slightly vary due to photographic lighting or monitor screen settings.

  • Crockery & Fragile Items: Dimensions, capacity, and material details are provided for accuracy.

  • Gadgets & Houseware: Products come with manufacturer-specified instructions. It is the customer's responsibility to read operating manuals prior to use.

Pricing & Availability

  • All prices are listed in [Currency, e.g., PKR] and are inclusive/exclusive of applicable taxes as specified at checkout.

  • We reserve the right to change product prices, promotional offers, and item availability at any time without prior notice.

  • In the event of a pricing error or incorrect inventory listing, [teetu shop] reserves the right to cancel any orders placed for such items and issue a full refund or credit.

Orders, Payment & Confirmation

  • Placing an order constitutes an offer to purchase. Orders are subject to acceptance and stock verification.

  • We accept Cash on Delivery (COD), Credit/Debit Cards, and Bank Transfers / Mobile Wallets.

  • For high-value orders (especially bulk crockery, hardware, or electronics), we reserve the right to request a advance deposit or full advance payment before dispatch.

Shipping & Delivery

  • Delivery timeframes provided at checkout are estimates and may vary based on location, weather conditions, or courier disruptions.

  • Risk of loss and title for products pass to you upon delivery to the address provided.

  • Please inspect the exterior packaging upon delivery. If the outer carton shows heavy damage, kindly take photographs before opening.

Return, Exchange & Public Holidays Policy

We offer a customer-friendly return process designed around fairness and convenience:

  • Return Window: Eligible items may be returned or exchanged within [7] Business Days from the delivery date.

  • Weekends & Public Holidays:

    • "Business Days" include Monday through Saturday, excluding gazetted public/national holidays.

    • Weekends (Sundays) and official public holidays do NOT count towards your return window.

    • If your return deadline falls on a Sunday or holiday, the deadline is automatically extended to the next business day.

  • Condition for Return: Items must be unused, unwashed, and in their original packaging with all tags, seals, accessories, and user manuals intact.

  • Damage & Defect Reporting:

    • Fragile items (e.g., glass, crockery, ceramic houseware) must be inspected upon delivery. Any breakage or damage must be reported to customer support within 48 hours with photographic/video proof.

  • Non-Returnable Items: Final sale/clearance items, open-box electronics/gadgets without a defect, and personal hygiene-related household goods cannot be returned unless received broken or defective.

7. Warranty for Gadgets & Appliances

  • Items sold with a warranty will explicitly state the warranty terms (e.g., 6 months repair warranty) on the product page and invoice.

  • Warranty does not cover accidental damage, exposure to liquids/heat, electrical surges, improper assembly, or unauthorized repair attempts.

Limitation of Liability

  • [teetu shop] shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the misuse of any product, including but not limited to glass/crockery breakage or electrical accidents resulting from improper usage.

Intellectual Property

All content on this website, including logos, designs, product descriptions, images, and text, is the property of [teetu shop] and is protected by copyright and intellectual property laws. Reproduction without written consent is strictly prohibited.

Privacy & Data Protection

Your submission of personal information through the store is governed by our Privacy Policy. We respect your privacy and ensure secure payment processing and data protection.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [ Pakistan].

Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: [support@yourstore.com]

  • Phone / WhatsApp: [03167379890]

  • Address: [shallamarbagh bagbanpura lahore]

Key Strengths of this Policy:

  1. Multi-category Coverage: Hardware, textiles, and crockery sab ke unique risk factors (colors, breakage, manuals) cover ho chukay hain.

  2. Clear Holiday Clause: Weekend aur gazetted holidays ka extension explicitly define hai taake logistics delay par customer se behas na ho.

  3. Fragile Protection: 48-hour reporting period se bogus/fake breakage claims filter out ho jayeinge.